Why Choose us for Managed IT Support services?
Choosing AnyTechKey for your managed IT support in education means partnering with a team that truly understands the needs of educational institutions. Our extensive experience and specialised services make us the ideal choice for schools, multi-academy trusts, and further education institutions. Here's why AnyTechKey stands out as a trusted IT partner for the education sector:
Dedicated Onsite Engineer
Our dedicated, on-site engineers are a cornerstone of our service, providing essential maintenance, software updates, and new installations as needed. This ensures that your curriculum network remains healthy and functional, allowing educators to focus on teaching.
Comprehensive Network Audits
Regular network audits and detailed reports on the condition of your ICT equipment help with forward planning. We provide a proposed 5-year refresh budget prediction, offering recommendations to develop and maintain cost-effective, fit-for-purpose ICT systems.
Personalised Account Management
Building strong relationships is key to a successful partnership. Every AnyTechKey-supported school receives an Account Manager who works closely with you to achieve your desired outcomes. They monitor your IT journey, ensuring that your needs are met and any challenges are promptly addressed.
Ofsted Panic Button
We know that Ofsted inspections can be stressful. Our "Ofsted Panic Button" service ensures that you have an engineer on standby during inspections, providing immediate support and ensuring that your ICT systems operate smoothly, so you can focus on your evaluation.
Accountable SLAs
We understand the importance of reliable support, which is why we offer accountable Service Level Agreements (SLAs) linked to your mission-critical systems and equipment. This guarantees a quick response, providing peace of mind that your IT infrastructure will always be operational.
Strategic IT Development Plans
Effective planning is essential for reaching your IT goals. Our tailored IT development plans are designed per client, guiding continuous improvement and supporting the growth and success of your school. This proactive approach ensures that your IT infrastructure evolves with your needs.
Proactive Monitoring
Monitoring issues before they escalate into major incidents is a key part of our support offering. By identifying and addressing potential problems early, we prevent downtime and maintain smooth operation of your IT systems.
Emergency Cover
In the event of a critical issue, our free emergency cover ensures that an on-site visit is arranged promptly. We deploy the next available, suitably skilled engineer to resolve incidents that cannot be managed remotely, ensuring minimal disruption to your operations.